Adding a little personalized touch, on-brand messaging, and/or a logo can help distinguish your emails leading to higher engagement.
If you’re a C4 Admin, you can customize your email templates by navigating to the 'Email Templates' section in the Settings menu.
Here's a description of each template:
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Load Offer: This is the general load offer template that all in-network carriers receive through DFM or the Booking Assistant.
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Load Offer (Automated Booking): This is the load offer template that in-network carriers under Book Now will receive through DFM.
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Load Offer (Batch): This is the load offer template that in-network carriers will receive if there are multiple loads with the same origin/destination sent out within a 1-2 minute timeframe.
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Counter Carrier Offer: This is internal to your team, received when a carrier counters on a load.
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Carrier Offer Selected: This is received by the selected carrier when you accept their offer.
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Check Capacity: This is for all emails that are sent through Projects when you click 'Check Capacity' in the Procured list.
If you need assistance with customizing your emails, please reach out to Support@cargochief.com or your CSM.